Support

Open The App, Add A Panel, And Enter Your Panel's Address (Use https://) And A Client API Key
To Create One, Sign In To Your Panel, Go To Account, API Credentials, Create A Key And Copy It Straight Away, Because The Panel Shows It Only Once

Admin Screens (Nodes, Users, Servers, Locations, Database Hosts, Eggs And So On) Need An Admin-Level Key
On Pterodactyl 1.x That Is An Application API Key From Admin, Application API, Which You Can Add To The Panel In The App
On Pterodactyl 2.0, A Root Administrator's Client API Key Also Works
Your Panel Account Must Be Allowed To Do Those Things

PteroControl Is Built For Pterodactyl 1.x And Also Works With 2.0 Panels, Including Their Tags And Extensions
Some Features Depend On Your Panel's Version And Settings, And A Feature Your Panel Does Not Offer Will Show An Error Instead Of Working

It Is Made-Up Sample Data So You Can Look Around Without A Panel Of Your Own
Nothing In It Is A Real Server

• Check The Address Starts With https:// And Opens In Your Phone's Browser
• Make Sure The Key Is A Client API Key From The Same Panel, Copied In Full
• If Your Panel Is Behind A Firewall, VPN Or A Service Like Cloudflare Access Or Bot Protection, It May Block The App
  Allow API Requests To /api/client
• If Your Key Is Restricted To Certain IP Addresses, Your Phone's Address Must Be On That List

The Live Console Talks To Your Server's Wings Node, Not Just The Panel
The Node's Address And Port Must Be Reachable From Your Phone, With A Working HTTPS Certificate
If Statistics Still Update But The Console Is Silent, The Node's Websocket Is Usually Blocked

Pterodactyl Allows Roughly 240 API Requests A Minute Per Key
The App Keeps Itself Under That Limit And Waits When The Panel Asks It To Slow Down
If You See This Message, Wait A Few Seconds
If Other Tools Use The Same Key, Give Each Tool Its Own Key

Set The Theme To System In Settings
This Needs The Latest Version Of The App From The App Store

iOS Stops Apps In The Background, So A Small Service We Run Checks Your Panel And Asks Apple To Notify You When A Running Server Goes Offline Or Uses Nearly All Of Its Memory
When You Switch Alerts On, The App Makes A New API Key Called "PteroControl Push Relay" On Your Panel And Sends Only That Key, The Panel's Name And Address, And Your Device's Push Token To The Service
Your Own Key And Password Are Never Sent
Details Are In The Privacy Policy

Switch Them Off In The App's Settings
That Removes Your Panel Address And Key From The Service
You Can Also Delete The "PteroControl Push Relay" Key In Your Panel Under Account, API Credentials, Which Stops Alerts At Once
To Ask Us To Delete Anything Else, Email [email protected]

• Allow Notifications For PteroControl In iOS Settings
• Push Needs A Real iPhone Or iPad, Not A Simulator
• If The Message Mentions A Firewall Or Bot Protection, Your Panel Is Blocking The Alert Service
  Allow Its Requests To /api/client
• Your Account May Already Have The Maximum Number Of API Keys
  Delete One You No Longer Use And Try Again

In The iOS Keychain On Your Device
The App Does Not Send Them To Us, Except For The Separate Key Created For Push Alerts If You Turn Them On
See The Privacy Policy

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